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Who We Are

🌸 Hi, we're Yveny
At Yveny, we believe every woman deserves to feel confident, beautiful, and unique every day. ✨
Our mission is to offer solutions that transform self-care into special moments, with carefully selected products to enhance your beauty and well-being.
We work with high-quality products at affordable prices because we believe that taking good care of yourself should be accessible to all women.
We're more than a store: we're your partner on your journey of self-care and female empowerment. 💖
Discover the Yveny experience and feel the difference of taking care of yourself with those who truly understand what really matters: You.
Product Warranty
30-Day Quality Guarantee
We stand behind the quality of our products. All items come with a 30-day guarantee from the date of purchase. If you experience any manufacturing defects or quality issues, please contact us immediately and we'll work with our suppliers to resolve the problem quickly.
To claim your guarantee:
- Contact our customer service team
- Provide your order number and photos of the issue
- We'll coordinate directly with the manufacturer for repair or replacement
Please note: This guarantee covers manufacturing defects only. Normal wear and tear, misuse, or accidental damage are not covered.
Frequently Asked Questions
What are your shipping times?
We typically process orders within 1-2 business days. Shipping times vary by location: UK delivery takes 2-3 days, EU delivery takes 5-7 days, and international shipping takes 7-14 days.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in original packaging. Please contact us to initiate a return.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account dashboard
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times vary by destination. You can see exact shipping costs at checkout.
How do I contact customer service?
You can reach us via email at support@yveny.com or through our contact form. We respond to all inquiries within 24 hours during business days.
Can I change or cancel my order?
Yes, you can modify or cancel your order within 2 hours of placing it. After that, please contact us immediately and we'll do our best to help.
Are your products authentic/genuine?
Yes, all our products are 100% authentic and sourced directly from authorized suppliers. We guarantee the quality and authenticity of every item.
Do you have a physical store?
We are primarily an online store, but you can visit our showroom by appointment. Please contact us to schedule a visit.